RESPONSIBLE SOCIAL GAME PLAY POLICY

RESPONSIBLE SOCIAL GAME PLAY POLICY

[last update: May 14, 2025]

 

Playright Ltd. values its users and wants to provide them with safe experience while browsing our website available at: https://wingamespalace.com. We want you to have the best experiences with the top social casino play game websites available in the US. What we don’t want is for things to get out of control, and for playing to have a negative impact on you and your life. We’ve put together some useful tools, information, tips and resources below to help you have fun playing experience while ensuring responsible gambling.

The company’s responsible social gambling policy focuses on the social impact of social casino play games upholding the following three principles to:

• Promote responsible play;
• Prevent underage player’s access; and
• Ensure playing is conducted in a fair and open way.

WHAT IS RESPONSIBLE PLAYING?

Responsible playing is the process of staying within your personal limits. Although there may be some generally accepted levels of what constitutes problem gaming, the boundaries are individual. Therefore, the best way to define responsible gameplay is that it’s playing in a way that doesn’t harm you financially, mentally, or socially.

Warning signs of problem gameplay habits can include:

• Losing time from work, school, or family due to playing.
• Repeatedly failed in attempts to stop or to control playing.
• Playing to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression. ‎
• Neglecting the care of one’s self or family in order to bet.
• Lying about the amount of time spent on playing.
• Having feelings of hopelessness, depression, or suicide as a result of playing.

HOW TO HANDLE PROBLEM PLAYING?

If you or someone you know is experiencing any of these warning signs, we encourage you to note of the following responsible play tools and tips:

1. Set a purchase limit and stick to it.

Setting a budget provides the ability to limit the amount of Golden Coins you can purchase during your chosen time-period. Once the limit is reached, you will not be able to make any new purchases until the limit is reset. This is probably one of the most important steps you can do to play responsibly. Check your income and expenses, and use that information to decide how much you want to spend on the purchase of gold coins, and potentially lose, on playing each week or month, and stick to that limit.

2. Take breaks from playing.

Take some time off from gameplay to clear your head and resetting your gameplay habits, which might help to both your mental health and finances status. If taking a break does not help, then you need to consider using self exclusion services to keep yourself safe. In these situations, seeking professional advice is also recommended – see more information on how to get help under “Self-Exclusion and Professional Help with Social Playing Addiction in the US” section below.

3. Be aware of the odds.

You should always be aware of the odds and risks of these games when playing. Knowing the odds can help you play smarter and more responsible.

4. Don’t play when you are emotional.

Never play when you are angry, sad, or stressed. Doing anything when you are emotional can lead to bad decisions. If you aren’t feeling like your normal self, you should wait until you have calmed down and refocused before you play.

5. Do not play when you are under the influence of alcohol or other substances.

Alcohol, prescription medication, and recreational drug use (whether legal or not) alters your state of mind and increasing the risk of making bad decisions.

6. Get help if you are struggling.

If you simply can’t cope with your computer game habits, there is no shame in getting the help you need. There are plenty resources available, all of them judgement free, in most countries and states with, which offer support to anyone who has or is at risk of developing social playing problems.

WHAT TO DO IF YOU SEE SIGNS OF PALYING PROBLEM?

If you are worried that someone you know might be developing, or already has, a playing problem based on the list above, it is important to take proactive action to help them cope with this problem. Offer your support and help in finding resources and services that can provide the care they need.

If you recognize the signs in yourself, it’s important to get help immediately. Some of the types of resources you can turn to are based on personal preference and location, and include:

• Playing addiction treatment programs: These programs can provide you with the support and treatment you need to overcome your addiction.
• Support hotlines: These hotlines can provide you with information and support about problem playing.
• Playing counseling services: These services can help you understand your playing behavior and develop strategies to manage it.
• Support groups: These groups can provide you with support from people who understand what you’re going through.

COMMITMENT TO PREVENTING UNDERAGE PLAYING

A core aspect of our activity is preventing underage users’ access to social casino play games. Our website is intended solely for individuals which are at least twenty-one (21) years of age (or the minimum age in your jurisdiction), as shall be indicated in the footer of the website. Although we are making it clear to our users that our website is intended for individuals which are at least twenty-one (21) years of age, there is a limit to how much we can do to prevent underage users. In most cases, the only effective tool to avoid underage users is the age verification process, and many operators only enforce this process while you access and register to their websites. Therefore, your duty as a parent/guardian is to protect your children from unauthorized use.

You may see below some useful tips in order to avoid underage users’ interactions with our website, and other social casino play games:

1. Don’t visit these websites in the presence of your kids so they don’t subconsciously gain interest.
2. Don’t use the “remember me” option when logging in to your accounts in the operators’ websites.
3. If the kids need to make online payments using your credit card, ensure you know what they are paying for.
4. Find the right way to talk to them about social casino play games.
5. Learn the signs of addiction and look out for them.

SELF-EXCLUSION AND PROFESSIONAL HELP WITH PLAYING ADDICTION IN THE US

Self-exclusion and blocking tools are essential for managing and dealing with playing addiction. However, a crucial aspect of responsible playing also involves seeking professional help and support from experts. These professionals are trained to identify problem playing and can recommend treatment options tailored to your specific needs. To help you find the support you need, we’ve listed some of the most useful resources below:

1. Gaming Addicts Anonymous (GAA)– a fellowship of people who support each other in recovering from the problems resulting from excessive game playing.
2. Financial Counseling Association of America (FCAA)– a professional association of financial counseling agencies which can assist consumers with financial counseling services of all kinds, as well as debt management plans for the repayment of unsecured debts.
3. National Foundation for Credit Counseling (NFCC)– a non-profit financial counseling agencies that helps people to defeat their debt and look forward with confidence.

CONTACT US

In case you have any questions, or need additional information regarding our responsible social play policy, please do not hesitate to contact us at:Service@wingamespalace.com.